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RETURN & STORE CREDIT POLICY

Last Updated: 06.18.2026

 

DAMAGED OR INCORRECT ITEMS

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or if you received the wrong item. We will evaluate the issue and work with you to make it right.

 

RETURNS

We accept return requests within 14 days of delivery.

To be eligible for a return, items must be unused, in their original condition, and returned in their original packaging. Proof of purchase is required.

Customers are responsible for all return shipping costs.

Sale items and gift cards are non-returnable and non-refundable.

 

STORE CREDIT

Once your return has been received and approved, a store credit will be issued for the value of the returned item.

 

EXCHANGES

We do not currently offer exchanges.

 

CANCELLATIONS

All sales are final once an order has been placed, except where required by applicable law.

Customers residing in the European Union may have additional cancellation rights under local consumer protection laws.

 

CUSTOMS, DUTIES, AND TAXES

International customers are responsible for all customs duties, import taxes, and related fees imposed by their country.

 

POLICY CHANGES

We reserve the right to update or modify this policy at any time. Any changes will be posted on this page.

 

CONTACT

If you have any questions regarding this Return and Store Credit Policy, please contact:

info@studiorepina.com

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